- Grow your career with Fusion5
- Build trust and deliver exceptional service
- Regular team events, wellness initiatives, and community involvement.
We're proud of our people-first culture, where collaboration, integrity, and excellence are at the heart of everything we do. Fusion5 is a leading systems integrator across ERP, CRM, HR/Payroll, ITSM, and Infrastructure.
We empower organisations to thrive through digital innovation, backed by a team of passionate experts who care deeply about delivering value. Join us in one of our locations, Sydney, Melbourne or Brisbane.
About the Role
As a Solution Architect, you'll be at the forefront of designing and delivering fit-for-purpose solutions that meet our clients' evolving needs. You'll work closely with Sales, Delivery, and Consulting teams to scope, architect, and guide the implementation of business-critical systems.
You're a trusted advisor who delivers scalable, commercially sound solutions that align with business goals and add real value. You identify opportunities for innovation, support your peers, and contribute to a collaborative team culture. Your ability to adapt, learn quickly, and navigate ambiguity sets you apart in a fast-paced environment.
Key Responsibilities:
- Design and specify scalable, best-practice solutions tailored to client needs.
- Provide pre-sales support including RFP responses, demos, and workshops.
- Lead solution architecture during implementation and mentor delivery teams.
- Conduct scoping studies and business consulting engagements.
- Build strong relationships with clients and software partners.
- Contribute to internal knowledge sharing and team development.
What You'll Bring
- 10+ years in solution architecture and pre-sales roles.
- Strong understanding of ERP, CRM, or ITSM platforms.
- Proven experience in designing and delivering complex business solutions.
- Excellent communication, consulting, and stakeholder engagement skills.
- A relevant tertiary qualification (preferred).
You consistently put the customer first, building trust and delivering great service. You adapt well to change, make sound decisions with limited information, and learn quickly when faced with new challenges. You're a creative problem-solver, a collaborative team player, and someone who acts with integrity in every interaction.
What's in It for You?
- Flexible, hybrid working environment.
- Inclusive team culture that values your growth and wellbeing.
- Access to ongoing training, certifications, and career development.
- Opportunities to work on diverse, high-impact projects.
- Competitive salary and benefits package.
- Regular team events, wellness initiatives, and community involvement.
About Fusion5
Fusion5 provides business solutions that add real commercial value to our customers. Our focus is on making potential reality for our customers, and our people. When it comes to technology, there is no such thing as 'one size fits all'. We ensure our customers are offered a choice when it comes to their technology solutions.
Fusion5 is proud to be a diverse, inclusive, and forward-thinking employer. We understand it’s essential to provide a workplace where our people are engaged, challenged, successful and happy, and we’ve created just that! Along with an extensive range of benefits and core values to be proud of, we’ll ensure you have every opportunity to make your potential, reality.
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