Insights & Resources

Fusion5 has once again been recognised among Microsoft’s top 1% of global partners, named an AI Business Solutions Inner Circle Partner for 2025/26. This marks nine consecutive years of achievement, highlighting Fusion5’s commitment to innovation, customer success, and trusted transformation partnerships across Australia and New Zealand.

CA ANZ showcases disciplined AI adoption with Fusion5 and Microsoft Copilot, building skills, confidence, and responsible AI practices across their workforce.

Australasian systems integrator Fusion5 has announced the acquisition of Pocket Square, a New Zealand Shopify Premier Partner.

Fusion5’s General Counsel shares how AI in the legal system reshaped contract review, reduced risk, and changed perceptions of legal.

Counties Energy upgraded to Microsoft Dynamics 365 Business Central, modernising its ERP, streamlining operations, and preparing for future cloud adoption. 

Manual tools and disconnected systems make it hard to see what's really happening on the floor. From missed output targets to inventory issues, the cost of poor visibility is real. A smart ERP system gives manufacturers the end-to-end clarity they need to streamline operations, align teams, and meet customer demand with precision. 

Explore how an AI-led ERP delivers clear visibility and actionable insights for smarter decisions across your business. Download the infographic to learn more.

When visibility is lacking, good decisions become guesswork. Disconnected systems, inconsistent reporting, and manual workarounds create risk and delays. A modern, AI-led ERP platform gives your teams access to real-time data, aligned processes, and a single source of truth—empowering faster, more confident decisions across your entire business. 

With smart tech and Copilot, HHG improved service and efficiency—while staying true to their human, relationship-led approach to wealth management.

Dynamics 365 Customer Insights does more than automate, it connects data, journeys, and teams to help marketers deliver truly personalised experiences.

This blog explores how Dynamics 365 helps marketing, sales, and service teams deliver connected, intelligent customer journeys. Discover how unified data, built-in AI, and a collaborative platform can elevate your CX strategy and drive long-term loyalty.

Sales and marketing can't work in silos anymore. Learn how a unified platform aligns your teams, streamlines workflows, and improves customer experience.

Track every touchpoint with advanced customer journey analytics and intuitive marketing dashboard software. Prove ROI and optimise campaigns with real-time insights.

Omnichannel marketing goes beyond being present. Discover how AI and data unify customer journeys to deliver the right message at the right time.

Customer journeys are messy. This blog explores why outdated martech fails to keep up—and what modern platforms do to stay relevant and real-time.