- Join a growing, award-winning Microsoft partner
- Be part of an industry leader
- CBD Location
Fusion5 is growing, and we’re on the hunt for a skilled Senior Dynamics 365 Customer Engagement Functional Consultant to join our team in Auckland, Wellington, Christchurch, or Dunedin. If you’re passionate about making an impact, we’d love to have you on board!
As a member of the Microsoft Dynamics Inner Circle, we are recognized as being an expert and trusted pair of hands for your implementation. In addition, Fusion5 offers advance access to product updates, licensing changes, and the ability to take our customers' feedback to the source of Microsoft innovation to help bring solutions that really make a difference to our clients.
This role is perfect for someone who thrives on engaging with customers, understands what drives their success, and uses that insight to enhance their service delivery. You'll provide thought leadership, guiding both customers and team members toward their goals, while contributing to solutions that make a real impact on businesses.
The role is not for the faint hearted, we need a strong player who:
- Has strong experience in Dynamics 365 and Power Platform;
- Has experience in working in a professional services environment;
- Is engaging and able to lead customers, projects and team members;
- Can provide informative, business-ready training for clients;
- Has the ability to work in a fast paced environment, manage conflicting priorities and cope with a constantly changing landscape.
You will be energetic and be able to demonstrate the following:
- 3 – 5 years minimum experience in a similar client facing role;
- The ability to configure Dynamics 365 CE to an intermediate to expert level including – form customisations, workflow, Power Automate, Power Apps;
- Intermediate level knowledge across the Customer Engagement first party apps Sales and Service, Marketing and Digital Contact Centre experience desirable;
- The ability to perform business analyst functions including the running of workshops, developing user stories and design documentation;
- The ability to address/rationalise application issues/priorities and understand the technologies supporting the application;
- The ability to provide application training, for both external and internal parties.
Why Fusion5?
- Individual Performance and Development Plans
- Company bonus scheme
- Birthday leave
- Flexible working Arrangements
- Volunteer day
- Free annual flu vaccinations
- Regular social occasions at all our offices
- Staff referral program
- Environmentally Responsible Practices
- Plus more…
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About Fusion5
Fusion5 provides business solutions that add real commercial value to our customers. Our focus is on making potential reality for our customers, and our people. When it comes to technology, there is no such thing as 'one size fits all'. We ensure our customers are offered a choice when it comes to their technology solutions.
Fusion5 is proud to be a diverse, inclusive, and forward-thinking employer. We understand it’s essential to provide a workplace where our people are engaged, challenged, successful and happy, and we’ve created just that! Along with an extensive range of benefits and core values to be proud of, we’ll ensure you have every opportunity to make your potential, reality.
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