- Build, configure, support and maintain a wide range of integration technologies
- Provide operational excellence -keeping the lights on for our customers
- Join a collaborative, growth-focused culture where bold ideas are embraced
Join Fusion5 as a Senior Integration Support Engineer and use your expertise to keep the lights on for our customers across mission critical integrations.
At Fusion5, we don't just implement technology - we help businesses go beyond with it. As trusted transformation partners across Australia and New Zealand, we deliver connected solutions in business applications, AI, cloud, security, managed services, enterprise service management, and integration.
Join our Integration Managed Services team as a Senior Integration Support Engineer, where you will operate and maintain integrations that our customers depend on around the clock. If you enjoy solving complex problems, shaping technical visions, and collaborating with teams to achieve outstanding operational excellence, we would love to hear from you.
What You'll Do
As a Senior Integration Support Engineer, you'll be a key contributor in our Integration Managed Services team, focused on operational support, maintenance, small project work and enhancements across multiple integrations and platforms. You'll have strong Azure and MuleSoft engineering knowledge with operational discipline in an actual 24/7 environment, ensuring we meet our contracted response targets and keep our mission critical services healthy around the clock. You will:
- Maintain integrations across cloud, on‑prem, and hybrid environments - primarily on MuleSoft and Azure.
- Support, troubleshoot and debug integration problems.
- Contribute and bring fresh ideas to our integration managed services team.
- Connect and configure integration components and external systems.
- Contribute to monitoring/alerting, runbooks, and proactive remediation.
- Implement CI/CD and contribute to our DevOps practice.
- Help evolve reusable patterns, templates, governance, and developer guides; advocate best practice in secure, resilient integration design, build and operation.
- Work with internal/external stakeholders - architects, BAs, QA, and project managers.
- Participate in a 24/7 on‑call roster aligned to ITIL processes, providing clear updates and post‑incident learnings.
- Contribute to presales.
What You'll Bring
- Experience in integration engineering roles.
- Knowledge of integration patterns.
- Experience in supporting critical production operations, including participation in on-call and 24/7 support environments.
- Practical expertise in Observability i.e. Monitoring and Alerting.
- Familiarity with DevOps Principles and Practices.
- Familiarity with Azure Integration Services, MuleSoft and any other integration platforms.
- Familiarity with infrastructure as code such as terraform or bicep.
- Experience with Cloud networks and concepts.
What's in it for you?
At Fusion5, you'll be part of a collaborative, growth-focused organisation that values innovation and customer success. We offer:
- Opportunities to shape cutting-edge transformation projects.
- A supportive environment that encourages curiosity, innovation, and continuous learning.
- Flexible working arrangements, birthday leave, volunteer days, and regular social events.
- Clear professional development plans with access to certifications and training.
Ready to make a real impact?
If you're passionate about building high-quality solutions and contributing to meaningful outcomes, we'd love to hear from you! Apply today and be part of Fusion5's journey to deliver more than just technology - to deliver true transformation.
Apply for this job in Wellington
About Fusion5
Fusion5 provides business solutions that add real commercial value to our customers. Our focus is on making potential reality for our customers, and our people. When it comes to technology, there is no such thing as 'one size fits all'. We ensure our customers are offered a choice when it comes to their technology solutions.
Fusion5 is proud to be a diverse, inclusive, and forward-thinking employer. We understand it’s essential to provide a workplace where our people are engaged, challenged, successful and happy, and we’ve created just that! Along with an extensive range of benefits and core values to be proud of, we’ll ensure you have every opportunity to make your potential, reality.
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