Insights & Resources

Steel & Tube implemented Dynamics 365 Customer Service to replace outdated systems, improving customer experience and internal processes.

Thanks to Microsoft 365 and cloud technology, Sealord is now sailing as one crew, capturing fresh data daily and ready to venture into new waters.

Port of Melbourne embraced Dynamics 365 with Fusion5, boosting CRM adoption, engagement, and user confidence through expert change management.

Plunket modernises child health records with Dynamics CRM, improving service efficiency, data quality, and compliance across New Zealand.

Our new approach sees us get Dynamics 365 in and up and running faster, so our customers realise the business advantages and see genuine value (think ROI) far more quickly. And because it's continually updated, they'll never have to worry about outgrowing it.

We discuss upgrading to Dynamics 365 for Operations. Starting with your options, we then cover ‘Re-implementation vs. Upgrade’, ‘Internal Resource Requirements’ and ‘Why even bother?’

Better understand the importance of ERP for food manufacturing and how you can take your production to the next level.

Ready to optimise your Microsoft licensing and Azure consumption? We discuss why a Microsoft CSP can help you save money and get better support, the smart way.

Like many large organisations which have evolved organically over long periods, a significant proportion of local councils have vast untapped data resources reposing in operational silos.

Explore why local councils struggle with change. From culture to communication, here’s what really holds back successful tech transformation.

If you're concerned about whether your business has the proper protection and your executives have the tools and solutions they need, check out our plain language guide to what's out there to help.

While it’s easy to say all businesses are the same, I must say, hand on heart, that the food manufacturing and distribution industry is unique. And it’s exciting to see how well it’s supported by Microsoft Dynamics 365.

With 93% of Australians preferring to buy products made in Australia and 89% believing more manufacturing should be undertaken on home soil, it's only a matter of time before manufacturers leverage the global disruptions in favour of consumer demand. Read more here. 

Otago Polytechnic’s ESM transformation with Fusion5 lifted staff satisfaction from 3/10 to 8/10—earning a Microsoft innovation award.

NZ Funds upgrades to Dynamics CRM, improving client services, advisor tools, and business processes, all backed by Fusion5's expertise.

n3 boosts efficiency, engagement, and innovation with Dynamics 365, supporting customer growth, new products, and a scalable future.

Metroglass gained business transparency by upgrading from legacy systems to Microsoft Dynamics 365 F&O, improving data, reporting, and processes.