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Insights & Resources

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Blog

Translating the technobabble - The true meaning of digital transformation

Digital transformation is more than just tech upgrades. Learn how strategy drives real transformation that improves business operations and meets customer needs.

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News

Fusion5 acquires *specialist* Microsoft and Citrix consultancy

Leading Australasian business solutions partner Fusion5 has continued to invest in its successful ‘growth through acquisition’ strategy with the purchase of Empyreal Solutions.

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Blog

Cyber threats in 2024: A growing menace

Discover the top six cyber threats in 2024 and learn how to protect your business from ransomware, data breaches, phishing, and more. Stay ahead of the curve with practical cybersecurity strategies.

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Resource

Business Service Package - ESM 4me

Find out how streamlining service delivery at Fusion5 has improved reporting, efficiency, and user-experience, and decreased delays and errors.

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Resource

Ivanti series: Taking patch automation to the next level

Check out this video on taking patch automation to the next level.

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Resource

Do more with less, unleash the power of Enterprise Service Management.

If you could start fresh with cyber security, what would you do?

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Resource

Do more with less, unleash the power of Enterprise Service Management.

Unleash the power of Enterprise Service Management to drive business efficiency in challenging times In challenging times, the pressure goes on, even more than usual, to do MORE with LESS. 

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Blog

Why your business needs an integrated Service Management platform

Join Ed Zarzour and industry heavyweight Stefan Hulls from Xurrent as they provide clarity around the changing decision criteria that organisations are factoring when looking to replace their ITSM platforms and embrace modern ESM best practices.

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Blog

Overcoming common service management challenges

Discover how to overcome common service management challenges and streamline operations with Xurrent’s integrated platform. Learn more in our latest blog.

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Blog

Unified Experience

The differences between a unified and disjointed HR experience for an employee.

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Case Study

Penrith Council moves EmpowerHR to the Cloud

Penrith Council migrated EmpowerHR to Fusion5’s Cloud5 platform, unlocking secure, flexible payroll and HR management while cutting costs and boosting agility.

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Blog

Translating the technobabble: Cybersecurity glossary

Explore the top cybersecurity threats, from malware to insider attacks, and learn how to defend your business. Stay informed and secure in the digital world.

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Blog

ITSM Challenges: Past vs Present

Discover how ITSM has evolved with hybrid work, AI, and ESM, addressing modern challenges in delivering seamless IT and employee experiences.

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Blog

The case for sales mobility: If you’re not on-site, are you *out-of-mind?*

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Case Study

Shellharbour City Council empowers service management

Shellharbour City Council empowers remote service delivery and streamlines IT operations with Xurrent, achieving visibility, automation, and real-time reporting.

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Case Study

ZEISS Boosts Service with Ivanti Solution

By moving to Ivanti, ZEISS Australasia improved service workflows, increased data visibility, and scaled operations without growing headcount.

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Case Study

University of Auckland transforms service with Oracle

The University of Auckland enhances student service and reduces costs with Oracle Service Cloud, boosting efficiency and engagement through multi-channel support.

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Case Study

Te Papa streamlines rostering with Jade Star

Te Papa (New Zealands National Museum) reduced costs and mitigated risk by adopting Jade Star Rostering, improving payroll accuracy, award interpretation, and overall efficiency.

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