Watch the on-demand webinar recording and learn how to increase customer satisfaction with Field Service Management.
Key highlights of the webinar
- Streamline Scheduling and Dispatch: Utilise the drag-and-drop schedule board to effortlessly assign jobs and match resources based on skills, availability, and location, increasing scheduling and dispatch efficiency.
- Empower Field Technicians: Enable your field technicians with real-time customer data, asset history, and service records directly from the mobile app, ensuring they have the information they need on-the-go for optimal service delivery.
- Optimise Technician Utilisation: Reduce costs and enhance performance by improving technician utilisation, cutting overtime, and utilising centralised inventory management to boost first-time-fix rates and reduce inventory leakage and write-offs.
- Drive Revenue Growth: Gain operational insights that enhance service delivery and ultimately drive revenue growth for your field service operations.
The webinar recording time stamps:
00:00 | Fusion5 welcome
3:53 | Field Service Management Overview
7:07 | Demo
34:42 | Reporting
36:28 | Q and A
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