Insights & Resources

Discover how Fusion5 implemented Dynamics 365 Contact Center to improve CX, reduce call times, and deliver AI-powered agent insights.

Discover how PlunketLine used cloud contact center software to deliver 24/7 support remotely. A fast, scalable call center solution in just 48 hours.

TWE integrated French operations into JD Edwards ERP v9.2, improving reporting and compliance through strong global-local collaboration with Fusion5 and Vigilens.

Arthritis NZ adopted a remote working solution and public cloud platform with Fusion5 & Microsoft Office 365—reducing costs with secure, flexible operations.

Fusion5 enabled Dementia Wellington to cut costs, go remote, and migrate to Microsoft 365 fast — simplifying operations when it mattered most.

When Tainui Group Holdings (TGH), the commercial entity of Waikato-Tainui, decided it was time to transform its ability to oversee a $1.7 billion portfolio of diverse assets, ranging from farmland and commercial properties to industrial developments, they embarked on a partnership with Fusion5 and YAVICA.

And while neither technology company had worked with the other before, it was a master class in partnership.

Discover how Snell transformed its operations with Microsoft Dynamics 365 Finance and Operations, improving efficiency, security, and scalability with Fusion5.

See how a major UK retailer financially benefited from an Integration system audit which includes thorough System and integration testing.

The restructuring and reduction of the licensing products and support contracts secured immediate and significant savings that were realised annually.

Namoi Cotton's move to Oracle Cloud reduced its ongoing system maintenance costs, while mitigating the security and downtime risks. What's more, Oracle JDE applications perform better on OCI than on third-party cloud infrastructure. Read more. 

After a period of rapid growth, national retail organisation Adairs turned to Ivanti Software to accelerate the maturity of IT service management practices within its administration, warehousing and distribution operations as well as at over 100 retail stores nationally.

Penrith Council migrated EmpowerHR to Fusion5’s Cloud5 platform, unlocking secure, flexible payroll and HR management while cutting costs and boosting agility.

Shellharbour City Council empowers remote service delivery and streamlines IT operations with Xurrent, achieving visibility, automation, and real-time reporting.

By moving to Ivanti, ZEISS Australasia improved service workflows, increased data visibility, and scaled operations without growing headcount.

The University of Auckland enhances student service and reduces costs with Oracle Service Cloud, boosting efficiency and engagement through multi-channel support.

Tenon upgraded to PayGlobal H&S for faster, easier reporting, quick user adoption, and streamlined safety processes across their Taupo operations.